About Us

The Animal Rehabilitation Centre is a one stop shop for animal owners with special needs pets. We are dedicated to improving the quality life and well being of our furry friends. By providing rehabilitation, medical boarding and grooming, we strive to give owners peace of mind that their pets are getting loving, high quality and specialized care.

Staff

Tracy McKenzie VT, CCRP – ARC Owner/Operator

Tracy is a veterinary technician and certified canine rehabilitation practitioner (CCRP). She has extensive experience in emergency medicine and working with special needs patients.

Tracy received a Bachelor's degree in Economics from McMaster University and worked for four years in financial industry. A lifelong love of animals prompted her return to school to pursue a diploma in Veterinary Technology, upon graduating with honours she spent several years as a veterinary technician for the Veterinary Emergency Clinic in Toronto.

In 2008 Tracy completed the Canine Rehabilitation Certification program at the University of Tennessee earning her CCRP designation; she is now responsible for the day-to-day operations of the Animal Rehabilitation Centre (ARC) in downtown Toronto.

Over the last five years Tracy has spoken on the subject of companion animal rehabilitation for the Ontario Association of Veterinary Technicians, The Toronto Academy of Veterinary Medicine and has hosted workshops in conjunction with the Ontario Veterinary Medical Association.

Fiona McKenzie

Fiona joined the ARC in 2011. It was immediately a natural fit not only because Fiona grew up in a multi pet house hold. Fiona has always had a strong work ethic managing a small restaurant by the age of 16. She went on to study Gerontology at George Brown College, graduating with honours. Shortly after beginning her career in nursing homes, an injury occurred prohibiting her from continuing this type of work. She spent six months as part of the reception team at the Veterinary Emergency Clinic before joining Tracy at the ARC. Fiona has found that much of her knowledge of caring for the elderly has been extremely useful when caring for injured and recovering pets. She has a warm heart, a positive attitude and great attention to detail. Fiona is involved in all aspects of caring for patients while providing support for their owners.

Testimonials

Hi Tracy, Thank you for taking such great care of Morgan for us. This was a very difficult time for us. Seeing Morgan going down the way she did broke all our hearts. We were sure that we were going to lose her. I was so happy when I first saw her with you that Saturday. She was up moving for the first time since the accident. You seam to care for Morgan the same way we would have cared for her and we could not have asked for more. We hope to never need to see you again, but if we do we know that she will be in good hands. Thank you.
- Phil B

Thank you for helping us navigate Oliver’s course of rehab, which wasn’t quite according to plan!
We are so grateful for your visits while Olly was in the hospital and your ongoing support. We’ll see you in the New Year for some great workouts in the tank.
- Rob, Emily, and Oliver

Tom, Erin and I, and Pepper of course, want to thank you for all your efforts to get Pepper back on her paws. Without your hard work, persistence and support, Pepper wouldn’t have done so well and kept her spirits up the way she has. This support was invaluable to her family’s spirits as well. She will miss you, but we will come back, only for a visit we hope.
Good luck with the future endeavours of the Rehab Clinic. We provide an invaluable service, which is top notch. Sincerely,
- Pepper, Tom, Hilary, and Erin

Thank you so much for taking such great care of Pumpkin. I know she appreciated all your efforts, even if it was hard to tell. A lot of her improvement was due to your efforts. Again, thanks.
- Dyann and Peter

Thanks for all your help, love and support.
- Guinness

Thank you for helping our family, especially Jazzmine, so much. You have been extremely professional and at the same time, you’ve helped us emotionally cope with Jazzmine’s recovery.
You are a very special person.Thank you
- The Sutwak Family

Your kindness, support, and expertise have been and amazing help to our family. Danielle, Natasha, Mony, and I are so grateful to everyone in ARC for your part in helping Armoni during his recovery. He is doing amazingly well, and we thank you from the bottom of our hearts. God Bless from,
- The Amrin Family

Words can’t express how grateful we all are to you! Your dedication, commitment, and support at any time of day are priceless. Come to the farm to see Lucy frolic! Sincerely,
- Romi and Mark

This may have been a long time in coming, but the sentiments are just as strong. Thank you so much for all your careful care with Phoebe. She has resumed running and chasing squirrels with a vengeance. You are wonderful at what you do, and have the heart to back it.
- Jody Markow, and Phoebe

A quick note to thank you both for your commitment to Dickens’ rehabilitation. When I first saw him post surgery, my heart broke. I wondered if he would ever regain his smile. He is, as you know, nearly back to full function and it is so heart warming to see him playing with Brie again and grinning from ear to ear!
You are very special young women and to watch you in action as you encourage, empathize with, and challenge your patients is a treat. Thank you so much, you do a superb job.
- Willa, Dickens, and Brie